---
title: Privacy Policy
description: The Pentecostals of Alexandria prioritize your privacy, detailing how we collect, use, and protect your personal information while communicating church updates and events.
image: https://www.poa.church/hubfs/exec-6bc72dd9-6b8f-4805-b4bb-2572d493f57b.png
---

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# Privacy Policy

**The Pentecostals of Alexandria**

**Effective Date: October 21, 2026**

The Pentecostals of Alexandria (POA) is committed to respecting your privacy and protecting the personal information you share with us. We value the trust of our church members, guests, and community and strive to communicate responsibly through email, text messaging, and telephone calls.

This policy explains how we collect, use, protect, and manage your contact information.

### 1. Information We Collect

We may collect personal information when you attend church services, register for events, complete forms, subscribe to communications, contact our church office, or participate in church ministries.

This information may include:

- Name
- Email address
- Telephone or mobile phone number
- Mailing address
- Communication preferences
- Information voluntarily provided through church forms, registrations, or ministry participation

### 2. How We Use Your Information

The Pentecostals of Alexandria uses contact information for church-related communications, including:

- Worship service announcements and schedule changes
- Church events, activities, and ministry updates
- Prayer gatherings and spiritual encouragement
- Volunteer coordination and ministry participation
- Event registration confirmations and reminders
- Responses to inquiries and requests for information
- Administrative communications related to church activities

We communicate through email, SMS text messages, and telephone calls according to the contact information and permissions provided.

### 3. Email Communications

Individuals who subscribe to church email communications may receive announcements, newsletters, ministry information, and event notifications.

Recipients may unsubscribe from nonessential email communications by selecting the unsubscribe link included in applicable emails or by contacting the church office.

### 4. Text Messaging (SMS) Communications

By voluntarily opting in to receive text messages from The Pentecostals of Alexandria, you consent to receive church-related SMS communications at the mobile number provided.

Messages may include service announcements, event reminders, ministry updates, volunteer coordination, and responses to inquiries.

**SMS Terms and Conditions:**

- Message frequency may vary.
- Message and data rates may apply.
- Reply **STOP** to opt out of future text messages.
- Reply **HELP** for assistance.
- Participation in our text messaging program is voluntary.
- Consent to receive text messages is not required to attend church services or participate in church activities.

We maintain records of SMS consent and honor requests to discontinue messaging.

**Mobile Information Privacy:** No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or distribute mobile phone numbers or SMS consent information to outside organizations for their marketing purposes.

### 5. Telephone Communications

The Pentecostals of Alexandria may use telephone calls to communicate with members, guests, volunteers, and individuals who have requested information or assistance.

Calls may relate to pastoral care, ministry activities, church administration, event coordination, or responses to inquiries.

Individuals may request that nonessential telephone communications be discontinued by contacting the church office.

### 6. Information Sharing and Security

We do not sell or rent personal contact information.

Information may be accessed by authorized church staff, ministry personnel, and trusted service providers when necessary to carry out legitimate church operations.

Third-party communication platforms may process information on our behalf for services such as email delivery, text messaging, telephone communications, and church administration. These providers are permitted to use information only as necessary to deliver their contracted services or as otherwise required by law.

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

### 7. Your Communication Preferences

You may request to update your contact information, change your communication preferences, or discontinue optional communications at any time.

You may do so by using the unsubscribe option in applicable emails, replying STOP to text messages, or contacting the church office directly.

We will honor applicable opt-out requests while retaining information when necessary for legitimate administrative, legal, or recordkeeping purposes.

### 8. Information Retention

We retain personal information only as long as reasonably necessary for church operations, communication purposes, legal obligations, and appropriate recordkeeping.

### 9. Updates to This Policy

The Pentecostals of Alexandria may update this Communications Privacy Policy periodically to reflect changes in our communication practices, technology, or applicable requirements.

Updates will be posted on our website with a revised effective date.

### 10. Contact Information

For questions regarding this policy or to update your communication preferences, please contact:

**The Pentecostals of Alexandria**  
Alexandria, Louisiana  
Church Office: 318.487.8976  
Email: [poainfo@poa.church](mailto:poainfo@poa.church)

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###### Pages

- [Visit POA](https://www.poa.church/visit-poa?hsLang=en)
- [POA Groups](https://www.poa.church/groups?hsLang=en)
- [Media](https://www.poa.church/media?hsLang=en)
- [Give](https://www.poa.church/giving?hsLang=en)
- [Story](https://www.poa.church/our-story?hsLang=en)
- [Meet Our Pastors](https://www.poa.church/meet-our-pastors?hsLang=en)

###### Quicklinks

- [POA Kids](https://www.poa.church/childrens-ministry?hsLang=en)
- [Refuge Student Ministries](https://www.poa.church/refuge?hsLang=en)
- [Ministries Discover POA](https://www.poa.church/discover-poa?hsLang=en)
- [Prayer Request](https://www.poa.church/prayer-request?hsLang=en)
- [Adult Ministries Restoration](https://www.poa.church/adult-ministries?hsLang=en)

###### Service Schedule

###### SUNDAYS:

Sunday School - 9:00 AM

Morning Worship - 10:00 AM

###### WEDNESDAYS:

POA Wednesday - 7:00 PM

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- [Privacy Policy](https://www.poa.church/privacy-policy)